1P won't open on iMac in Safari, Chrome, or Fire Fox. For years up until this afternoon no problems.

wfarb
wfarb
Community Member

Tried reinstalling extensions, but it didn't help. Still works fine on wife's MacBook, my iPhone, and iPad. Not only can't access 1P from browsers but can't even open 1P directly from the Finder.


1Password Version: 6.5.3
Extension Version: 4.6.3
OS Version: OS 10.12.3
Sync Type: Dropbox
Referrer: forum-search:can't open 1P on iMac

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @wfarb: Thanks for reaching out. I’m sorry for the trouble there! It sounds like you're being affected by yesterday's issue with 1Password not launching a bit differently, since you're trying to access it in the browser. Just follow these steps and you should be good to go:

    1. Drag any copies of 1Password to the Trash
    2. Restart your Mac
    3. Download the latest version of 1Password
    4. Run the installer and launch the app

    We released updates to address this quickly yesterday, but I'm sorry to hear that you were affected anyway. If you're interested, you can find more details on our blog, and we'll be following up with more information once we've finished investigating this with Apple.

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