I need to erase and reset my account through the browser

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Information_Ecology
Information_Ecology
Community Member
in Business and Teams

I just set up a trial of a Team account and made an admin account for the team. I must have made an error in the master password entry process because now I can't get back in. I would like to reset the account and have no problem losing data (there is no data in there as yet anyway). However, I had not yet installed any app and the relevant support article does not speak to a browser-based process for this. Help would be greatly appreciated!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:reset

Comments

  • Frank
    Frank
    Options

    Hi Information_Ecology - Sorry for the troubles and I'll be happy to help out. I just sent you over an email so we can work on this together. For security reasons, we have to handle these requests via email, so I apologize any inconvenience. Reply back to me when you can a chance so we can continue the discussion and get this resolved for you :smile:

    ref: BHE-32768-398

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