Wrong "exact match" in popup [Double check the saved URLs, they should match the site's address]

chrisonline
chrisonline
Community Member
edited April 2023 in 1Password 7 for Windows

On the accounts.google.com I get the wrong "exact match" as seen in the screenshot:


1Password Version: 6.6.431
Extension Version: 4.6.6.90
OS Version: Windows 10
Sync Type: Cloud

Comments

  • Hi @chrisonline,

    Thanks for reporting this. The matching is based on the URL, not the account signed in. The fact they're not both exact matches means that they have different URLs saved.

    Can you confirm the second item you want is matching to the site you're on right now?

  • chrisonline
    chrisonline
    Community Member

    Hi @MikeT !

    Yes this was the problem.
    The chrisonline account has a different URL saved.
    Sorry to bother you about this...

  • Hi @chrisonline,

    That's great! As soon as you update or add the URL, it should work as expected. Thanks for letting us know!

    Don't worry about bothering us, we'd love to help out anytime, even to confirm if it is working correctly. You never know what you could find.

This discussion has been closed.