1password crashes on installing any web extension

Delete all 1pass apps
Reinstall 1pass from site
Install extension
Click on chrome, or firefox 1pass icon to finish 1pass install
Browser opens install tab
1pass app appear on screen for a second and goes down
Browser shows error "Couldn’t connect to 1Password"

1Password Version: 6.7.1
Extension Version:
OS Version: OSX 10.12.5 (16F73)
Sync Type: Not Provided
Referrer: forum-search:1password crashes on installing any web extention


  • My report is [#XWT-91934-935] 1Password Diagnostics Report

  • Drew_AGDrew_AG 1Password Alumni

    Hi @anton_roubtsov,

    Sorry to hear you're having this problem with the extension! We received your Diagnostics Report, and someone will take a look and get back to you as soon as possible with more information. We'll keep the conversation going directly via email to avoid complicating things between here and there. Thanks! :)

    ref: XWT-91934-935

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