New computer purchase, help Synchronizing

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Anthony_Stall
Anthony_Stall
Community Member
in Mac

I purchased the App from agile bits and have it installed on 2 Macs and my I phone and the computers stay in sync. I have just received a new Mac running Sierria and when I try to open 1pass I only find a few logins saved. How do I get the new computer to Sync with the older ones.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • prime
    prime
    Community Member
    Options

    What are you using to sync on the iPhone?
    iCloud?
    Dropbox
    1Password.com?

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Hi @Anthony_Stall,

    I found this discussion in the Lounge category of our support forums and moved it to our Mac forum, as it sounds like you're having trouble with 1Password for Mac. :)

    Please let us know the answer to Prime's question, as that's the most important thing we'll need to know right now. In addition to that, these details will also be helpful for us:

    • What exact version of the 1Password app is installed on each Mac?
    • When you opened 1Password on your new Mac for the first time, which option did you choose from the 'Welcome' screen?
    • On your two older Macs, do you have multiple vaults in 1Password?
    • If you're using a 1Password.com account, do you also happen to have a vault named 'Primary' in the 1Password app on your older Macs?

    Thanks in advance! :)

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