Validation failed: The operation couldn't be completed. (OSStatus error -67688.)

sb_amacpos
sb_amacpos
Community Member

When I try to update it goes round and round in circles, download, update and relaunch, extract, download, update and relaunch, extract, etc etc..... occassionally I'll get the error Validation failed: The operation couldn't be completed. (OSStatus error -67688.)


1Password Version: 6.6.1
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: Not Provided
Referrer: forum-search:OSStatus error -67688.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @sb_amacpos,

    I'm sorry you're having trouble installing the update! It sounds like you may need to download the installer for the latest version from our download site. Once you've downloaded it, open the .pkg file to start the installation (follow the on-screen instructions). After the installation, open the 1Password app and go to 1Password > About 1Password from the menu bar to make sure it now shows the latest version (currently 6.7.1). If for any reason it doesn't work, please reboot your Mac.

    Please let us know how it goes, and if it's still a problem, we'll continue from there. Thanks!

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