I can no longer sign onto my account

Can someone help? I am unable to sign into my account. It is asking me for a security key which I do t remember ever getting and my password is not working and neither is my fingerprint. How do I get back in?

Comments

  • FrankFrank

    Team Member

    Hi devoncloud - Sorry for the troubles. I'll do the best I can to assist you. Let's move the conversation over to email since we will be discussing specifics relating to your account. At your earliest convenience, reply back to me so we can continue our conversation over there. I look forward to hearing back from you soon. :smile:

    ref: DUV-45584-435

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