New user. Cannot get account to sync between MacBook and iPhone.
Are you by any chance trying to set up syncing, and finding that you can't? With new accounts syncing is automatic, so there is nothing to set up.
Or are you finding that you have 1PW on Mcbook and iPhone and the vaults are not in sync?
@RobertLegler: It looks like you're already in contact with Frank separately via email as well, so let's continue the conversation there to help you get all of your devices setup. Cheers!