1Password Mini freezing in Firefox an Chrome


It is happening a lot lately since the last update... when I use the 1Password extension in either Firefox or Chrome it freezes and I have to kill it with Activity monitor using Force Kill.

Chrome: Version 60.0.3112.78 (Official Build) (64-bit) extension
Firefox: 54.0.1 (64-bit)
1Password: 6.8 (68005)
MacOS: 10.12.6

1Password Version: 6.8 (680015)
Extension Version:
OS Version: MacOS 10.12.6
Sync Type: Agilebits


  • BenBen AWS Team

    Team Member
    edited August 2017


    Thanks for taking the time to write in. I'm sorry to hear of the difficulty you're having with 1Password in Chrome and Firefox. Just after you encounter this problem I'd like to ask you to create a diagnostics report from your Mac:


    Please add the following code (including the square brackets) to the subject of your diagnostics email before sending it:


    (for anyone else reading: please note this support ID is unique to _esteban_)

    This will link your diagnostics to our current discussion. We'll take a look and let you know what we find out.



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