upgrade to Sierra OS 10.12.6 Firefox problems

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TripleHjr
TripleHjr
Community Member

upgraded to 10.12.6 on MBPro13---have 1PW 6.8 installed--when try to open Firefox 54.0.1 I get a notice from 1PW "Update the 1PW Extension"---so I select "Update Now" and nothing happens--Firefox goes to AgileBits screen with "Press the Green Button" on it but notice from 1PW remains--select "Update Now" and it flashes and loops--can Force Quit but same thing happens when try to open Firefox


1Password Version: 6.8
Extension Version: ??
OS Version: 10.12.6
Sync Type: subscription

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @TripleHjr: I'm not sure why Firefox won't allow you to update it or the 1Password extension normally, but you can install the latest versions so they can all talk to each other:

    https://firefox.com
    https://agilebits.com/onepassword/extensions

    Definitely try removing the extension you have now first. That should do the trick for you, but be sure to let us know if you encounter any further issues! :)

  • TripleHjr
    TripleHjr
    Community Member
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    Hi Brenty--By figuring out how to remove the 1PW Extension in Firefox I then quit Firefox but the 1PW dialog box refused to go away even after selecting "not now" 10 times--so I selected "update now" and suddenly Firefox launched again and the Green Button screen came up and I pressed it and voila!--it loaded and is now ok--weird!!
    Hank

  • TripleHjr
    TripleHjr
    Community Member
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    Brenty--before the above happened Firefox kept telling me it was up to date with 54.0.1--as soon as I got it to load 1PW extension I went back to "Update" and it downloaded 55.0 and updated itself--HHH

  • Ben
    Options

    Hey @TripleHjr,

    Thanks for the update. Just to confirm: things are working smoothly now? Please let us know if we can be of further help. :)

    Ben

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