attachments didn't transfer over

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zamboknee
zamboknee
Community Member

I did the process for transferring over stuff from within my license keeper app and got the serials and other info over but the attachments didn't come over with them.
I see the 'attachments' folder and it has emails/pdfs that I can manually bring over to their respective programs but was wondering if there's something I missed in the conversion process.
Thanks


1Password Version: 6.8
Extension Version: 4.69
OS Version: 10.12.6
Sync Type: dropbox
Referrer: forum-search:attachments didn't transfer over

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  • Lars
    Lars
    1Password Alumni
    edited August 2017
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    Hi @zamboknee -- no, you didn't miss anything. Unfortunately, the importation of external files like that doesn't happen automatically, because every license keeper/password manager/database handles these things slightly differently. I'm glad you have a folder of your attachments, because you'll need to manually attach these to their respective items within 1Password. Once you're got that set, however, you should be all set. Let us know if you hit any problems -- and welcome to 1Password!

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