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reset master password

ilaria
ilaria
Community Member

.I think I may be in trouble. I can still access my 1Password on my iPhone as I have touch ID enabled. However, I recently changed my master password on my iMac and I'm not remembering it all even with my password hint. I forgot to make a secure note on my iPhone app to help me keep it known. Is there a way to reset my master password?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited September 2017

    @ilaria: You cannot reset your Master Password. It's used to encrypt your data, and therefore needed to decrypt it. And it cannot be changed without entering the current one. However, you can perhaps restore from a backup of data that was encrypted using your old Master Password. If you still know it, then you'd be able to access that data. I hope this helps. Be sure to let me know if you have any other questions! :)

    ref: QWD-16279-549

  • Tina38
    Tina38
    Community Member

    Please help me get my protection. Password key

  • Hi @Tina38

    How can we help?

    Ben

This discussion has been closed.