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I went to log in this morning and received the message below. I am locked out.

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dmfeinberg
dmfeinberg
Community Member

Problem loading 1Password data file

A key data file could not be loaded and 1PasswordAnywhere cannot continue without it.

Please see this help guide for troubleshooting tips.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I went to log in this morning and received the following message: "Problem loading 1Password data file A key data file could not be loaded and 1PasswordAnywhere cannot continue without it." Does anyone know what I should do?

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  • dmfeinberg
    dmfeinberg
    Community Member
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    Please help!

  • sjk
    sjk
    1Password Alumni
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    Hi @dmfeinberg,

    Sorry for the trouble you're having with accessing your 1Password data. We already have a conversation going in email with you about this so let's continue it there to get it resolved.

    ref: JIQ-86494-158

This discussion has been closed.