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New account - can't locate secret key

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MaribethB
MaribethB
Community Member

I opened an account on my pc at work, but did not print out the secret key, thinking I would be able to delve into the details at home later on.
So, I'm now at my home PC. I have my master password, but cannot figure out how to now locate my secret key in order to sign in. Thanks in advance for your help.


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Comments

  • Corey_C
    Corey_C
    Community Member
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    Hi @MaribethB :)
    There are multiple places where you can locate your secret key, all of which are outlined in this article:

    Find your Secret Key or Setup Code

    Hope that helps. :)
    Corey

  • MaribethB
    MaribethB
    Community Member
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    Thanks, Corey. Unfortunately, I have tried these options. Since I've not yet set up anything in my new account, should I cancel this and start over?

  • Corey_C
    Corey_C
    Community Member
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    Are you not logged in on your work PC? If so, you should be able to get the details from it after the weekend.

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited September 2017
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    @MaribethB: Indeed, you'll be able to access your account details (but not the Master Password, which you will need to unlock) in you account settings in a browser or app you've already authorized with your account. Does that help?

    ref: GVC-97389-862

This discussion has been closed.