Shortcuts not working [confirmed bug; fixed in 1Password for Mac version 6.8.2]
Comments
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Hi @askielboe -- thanks for weighing in. This one's marked as very high-priority in our internal list of to-dos, so I suspect you'll see it ASAP. The best way to get it as quickly as possible will be to turn on beta updates in 1Password for Mac -- go to Preferences > Updates and make sure you check the box marked Include Beta builds. See this support article for more info:
Use 1Password beta releases
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This is really weird, I have this working correctly on a MBP but it's not in another one. The weird thing is that I'm using same custom shortcuts, same OS and same browser (same version as well).
I believe that there's nothing to do but wait for a solution...
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There should be a fix for this in the 6.8.2.BETA-1 release if anyone is interested in running that build and providing feedback.
Rudy
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Hello,
I set a keyboard shortcut to fill in login details in Safari, but it does not work.
Simply nothing is happening.
Do you know what the problem can be?
Thanks!
Tomash1Password Version: 6.8.1
Extension Version: 4.6.9
OS Version: OS X 10.11.6
Sync Type: Not Provided0 -
+1 - Same issue; occurred after resetting my 1Password account and starting from scratch (after a forgotten master password).
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Hi @davetherave112 -- please see posts earlier in this thread for explanation and solution possibilities. Thanks for reporting! :)
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Problem solved with the last update.
Thanks for your support.
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Thanks for confirming that the 6.8.2 update solved it for you, @ashortapnea. :+1:
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Hi, Thank you for the update. Now the shortcuts work like before. It's sooooo good to get this feature back. :chuffed:
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Hey guys,
Just created an account as this has been bugging me for weeks. I bought a new MBP recently and the keyboard shortcuts just stopped working for me too. The updates didn't work either. I just found the solution that worked for me.
OSX has assigned the Shift + Command + / keyboard shortcut to Show Help Menu. Disabling this in System Preferences > Keyboard > Shortcuts > App Shortcuts now makes the keyboard shortcuts in 1Password mini work again
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Thanks for sharing! To be clear, that isn't related to the issue being discussed here, which has been fixed in the current version. However, you brought up a good point: conflicting keyboard shortcuts can prevent 1Password's from functioning. But I'm not seeing any conflict between Show Help Menu and 1Password's login filling here, so I wonder if something else on your system was hung up. Either way, glad that worked for you. Cheers! :)
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