New computer - don’t seem to be able to reinstall 1P

terrig · September 2017

I have been using 1Password family for years, since before the licence changed to an account & the secret key came in. Therefore I don’t have a secret key. Every time my work computer goes through a re-install I struggle to put 1Password into it - I go to download for Windows and it always asks for a secret key. It’s driving me insane - please help. I can’t remember from one time to the next what to do. Some no-nonsense instructions, or a simple link to download 1Password 5 again, would be great. I’m already using on iPhone and Mac successfully and have definitely purchased the version that allows Windows too as I used it before! Thanks in advance

Corey_C · September 2017

Hi @terrig :)
A link to download the standalone version for Windows can be found here.

terrig · September 2017

Thanks that looks much more familiar! Downloading as we speak. It’s a shame there’s not a more obvious route to find it myself though

Corey_C · September 2017

In case you need it again, downloads for all versions of 1Password can be found at https://1password.com/downloads/ :)

AGAlumB · September 2017

Glad Corey_C was able to help out. We're here if you have any other questions! :)

New computer - don’t seem to be able to reinstall 1P

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