my email address is incorrect and so I can't confirm my email and access the beta chrome extension.

I can't find a way to change my email, which I need to do in order to confirm my email and access the beta chrome extension. Is there a way to change my email from the incorrect one to the gmail address associated with my account?


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Referrer: forum-search:my email address is incorrect and so I can't confirm my email and access the beta chrome extension.

Comments

  • rickfillionrickfillion Junior Member

    Team Member

    @elkreiter : do you mean how to change the email address associated with your forum account?

    If so, you should be able to:

    Does that work for you?

    Rick

  • Hey, I have the same problem.

    Followed the advice above and the only option from the mentioned dropdown is "Preferences" which only allows me to change my email notification settings or password. But not email.

  • brentybrenty

    Team Member
    edited September 2017

    @zknill: You have to click "Edit" from your own profile, not someone else's. Does this link work better for you?

    https://discussions.agilebits.com/profile/edit/

    Let me know if that helps!

  • It does work! :+1:

    But for clarity, I was describing the page after navigating to the link https://discussions.agilebits.com/profile/zknill

    I would upload a screenshot of the page, but image upload is broken too!

  • LarsLars Junior Member

    Team Member

    @zknill -- were you able to change your email address?

  • Yes managed it, thanks! Also now able to attach images, so as promised...

  • LarsLars Junior Member

    Team Member

    Ahh, that's because you're not a verified member of the forums yet. The forum software we use needs to verify your email address before you see the full suite of options in your profile. You should have received an email at the address you used to sign up, immediately after registering. There was a link inside to verify your email address.

    If you didn't receive that, or didn't act on it and no longer have it, then when you are on your profile page, you should see a little dark box in the lower-right corner of your screen that says you still need to confirm your email, with a link to resend the email. That should take care of it for you.

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