Update Software

I am having difficulty updating my software. I am getting getting error message OSStatus error - 67688.

1Password Version: 6
Extension Version: 6.7.1
OS Version: Not Provided
Sync Type: 10.12.6
Referrer: forum-search:I am not able to update the software. I am getting error message OSStatus error - 67688


  • LarsLars Junior Member

    Team Member

    Welcome to the forum, @LataHotch! Let's get you updated:

    • Please go in 1Password to Preferences > Backup and click Backup Now if you're using local vaults. If you're using a 1Password account, you don't need to worry about this step.
    • Quit 1Password and the Mini by holding down the Control and Option keys as you choose Quit from the 1Password menu).
    • Drag 1Password to the trash -- do NOT use any app cleaners or uninstallers to do this; just drag the 1Password application from your Applications folder to your Mac's Trash, then empty the trash. This will not affect your data, only the application itself.
    • Visit our downloads page in your browser, and directly download the latest version of 1Password for Mac (6.8.2). Double-click to open the package installer and follow the prompts to install 1Password for Mac 6.8.2.

    Let us know if you run into any problems. Cheers!

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