1password continually asks for the master password . settings will not disable frequency of this.

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sudbrink
sudbrink
Community Member
in iOS

1password continually asks for the master password on my iphone 7. very annoying and i have touch id set . settings will not disable frequency of this occurring . locked on exit is off. i have the latest ios 11.0.2

thanks

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  • Ben
    Ben
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    Hi @sudbrink,

    We’re aware of an issue with the way that we determine if the device has rebooted on iOS 11, and this affects the availability of Touch ID. You can lessen the impact of this by setting 1Password > Settings > Advanced > Security > Prompt for Master Password to never. That way, even when we improperly detect a reboot, you’ll still have an icon you can tap to bring up Touch ID.

    We are working on a fix for the reboot detection.

    That said, it is of course still critically important that customers remember their Master Passwords, even with Touch ID enable. Touch ID is not a replacement for the Master Password.

    Thanks!

    Ben

  • Tombolian
    Tombolian
    Community Member
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    Arg!!! This was bugging me, but not no more!!! Thanks Ben!

  • Ben
    Ben
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    Thanks for the update @Tombolian. :)

    Ben

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