To protect your privacy: email us with billing or account questions instead of posting here.

Accessing 1password

Options
maycmarr
maycmarr
Community Member
in Memberships

Hi,
I think I have an old version of 1password app. It won't let me sign in. It says "The developer of this app needs to update it to work with iOS11" What do I need to do?

Thanks,
May

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search: I can't sign in. It says: The developer needs to update it to work with iOS 11. What should I do?

Comments

  • Corey_C
    Corey_C
    Community Member
    Options

    Hi @maycmarr :)
    Sorry for the trouble. Please see this announcement. It has all the information on how to go about getting your data back.

    Cheers.

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @maycmarr: Just to clarify, if you haven't upgrades to iOS 11 yet, DON'T. It will be much easier for you to migrate your data on iOS 9 or 10. That's why both iOS and 1Password have been warning users for (many) months that 1Password 3 is incompatible and retired. So, if you haven't already ignored those warnings and upgraded, hold off and let me know so that the process will be simpler.

This discussion has been closed.