Unable to find any instructions on how to use on my chromebook. Need instructions for dummies.

As per subject line. Purchased subscription but unable to use it as only get the standard error message. There are practically no security settings on a chromebook and cannot open 1password .


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • brentybrenty

    Team Member

    @masden2: We don't have a guide for this new extension yet, as it is still in beta and subject to change. But if you have questions we'll be happy to answer them. Unfortunately without any details it's hard to know how we can help, so if you'll let us know the error you're seeing that would be a good starting point. Thanks in advance!

  • Error code is: Looking for the 1Password helper

    The 1Password helper must be running for the extension to work properly.

    Try again Learn More
    Couldn’t connect to 1Password

    Either the helper is not running, or something is preventing it from communicating with the 1Password browser extension. Follow the simple steps on our support site or contact us.

  • brentybrenty

    Team Member

    @masden2: Thanks for clarifying. I've moved your post to a more appropriate forum category.

    That won't work on your Chromebook. Neither 1Password for Mac nor 1Password for Windows will run there. If you'd like to sign up to test the new extension that supports ChromeOS and Linux, you can sign up for the beta here:

    A Present for Chrome OS and Linux Users [see Dave's first post for details]

    Just keep in mind that it is a beta, so while we appreciate your feedback it is not complete and you may encounter issues from time to time. Cheers! :)

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