Free trial for teams needs secret key to activate, which I never received.

I signed up for the teams trial, and in order to login it asks for a security key. I never received on and can't login without it.

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Referrer: forum-search:Free trial for teams needs secret key, which I never received.


  • Corey_CCorey_C

    Team Member
    edited October 2017

    Hi there @mryan :)
    Each user is given a Secret Key upon signing up. The places you can find your Secret Key are outlined here.

    Cheers :)

  • I can't sign in to see my secret key, because it asks for a secret key to log in.

  • BenBen AWS Team

    Team Member

    Hi @mryan

    If you did not record your secret key while creating the account you'll need to start over. If you need further assistance with a specific account please email us at [email protected]. We cannot discuss account details here, as these are public message boards. Thanks!


  • Started over and still the same thing. No secret key.

  • roustemroustem AgileBits Founder

    Team Member

    @mryan Did you see a prompt to save the Emergency Kit? There are a few places where you would see the Secret Key and Emergency Kit mentioned during the signup. I attached the screenshots.

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