What is difference in app and membership

Hi @mmdtulsa,

Thanks for taking the time to write in.

Membership encompases the apps. It includes them. The apps are an important part of getting the most out of your membership. Membership is typically the least expensive and easiest way to use 1Password as with 1Password Families all of the apps are included for you and your family, whereas otherwise they'd each need to be purchased separately.

You can read a bit more about what membership includes here:

What are the benefits of a 1Password membership?

That said some folks who have a high level of technical expertise prefer to use the apps separately, without membership. This gives them the ability to choose a 3rd party sync provider, at the cost of many of 1Password's features.

Ben

Hi @mmdtulsa,

Please make sure that:

1. You’re signed into your 1Password Families account in each of your instances of 1Password. On Mac this is done under 1Password > Preferences > Accounts. On iOS this is done under 1Password > Settings > 1Password Accounts.
2. All of your data is in a vault that is part of your 1Password Families account (Personal / Private, or Shared). Items in the Primary vault are not part of your account and are not synced. You’ll want to move items that are in the Primary vault to the relevant account based vault, and then delete the Primary vault from each device. Note that when a Primary vault exists 1Password unlocks with the Master Password of that vault, instead of your account password. After you delete the Primary vault you’ll unlock 1Password using your 1Password Families account password.

Move items between vaults

Thanks.

Ben

1) No, I’m talking about on your devices. You’ll only see 1Password > Preferences on Mac. On iOS it is 1Password > Settings.
2) It doesn’t tie the Primary vault in. The Primary vault is a standalone (non-membership) vault. It is never synced via a 1Password account. As such if you want your data to sync it needs to be in an account based vault, and not the Primary vault.

Ben

(sorry, tried to insert screen shot - it's not letting me)

@mmdtulsa: What do you mean by that? To include a screenshot in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

 
Just be sure not to post anything sensitive, as this is a public forum. However, it is possible that you have browser settings or extension that are interfering with that.

This is the screen I'm working from: https://my.1password.com/profile.

But it sounds like your problem is that you're viewing the 1Password.com website in your browser, not using the Mac app. Have you installed it? You can do this right from the Get the Apps page in your account, where you can also use your Setup Code:

https://my.1password.com/apps

Ok, let's focus on only the mac for now. From what screen do I find Preferences? I have searched and cannot find it.

After you've installed and opened 1Password for Mac, you can find its Preferences in the application menu, like anything else on macOS:

I hope this helps. Be sure to let me know if you have any other questions! :)

Okay, it sounds like you’ve moved your items from Primary to Personal. Great. Do you now see those items in the Personal vault if you view it on the https://my.1password.com website?

If so are those all of your items, or do you have other items that currently only exist on other devices?

If all of your items are now visible through my.1Password.com you can safely delete the Primary vault. You’d then sign into your 1Password account on your other devices (if you aren’t already), and then delete the Primary vault from those as well.

Ben