I am unable to upgrade to the latest version on my Mac Pro (running El Capitan)

Ecotrend
Ecotrend
Community Member

I am trying to upgrade to the latest version on my Mac Pro (El Capitan). It tells me there is an upgrade, downloads the file and tries to extract it. Then it simply flashes up the new update message again, I click update, it downloads the file and so on, in an infinite loop!

Upgrading on my Mac Book was fine.


1Password Version: 6.7.1
Extension Version: 4.6.12
OS Version: 10.11.6
Sync Type: iCloud
Referrer: forum-search:unable to upgrade

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @Ecotrend! Sorry you've experienced this bug. Please see the instructions in this thread regarding how to solve the issue, and let us know how that works for you!

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