Firefox: "The add-on could not be downloaded because of a connection failure."

Options
waterbornewarrior
waterbornewarrior
Community Member
in Mac

I'd like to use 1Password with Firefox, but keep getting the error above when I try to download it. OSX 10.13.1 / FF 57 (I had tried previously with FF 56) Any help?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni
    Options

    @waterbornewarrior Sorry to hear you've run up against this problem. You're going to need to make sure you don't have any older version of the 1Password extension in Firefox (delete them if you do), then follow these steps to get things going. Essentially, you'll need to download the Firefox extension using a different browser, then apply it manually in Firefox. Let us know if you run into any problems. Cheers!

This discussion has been closed.