I am having trouble resetting my password on LOWEs credit card can not get past submit screen

Options

When i reset my password on the LOWES credit card site it ask me to fill in the password twice which i do, then 1Password ask me to update and i select update but it will not move past that screen it just ask me on the same screen to submit and 1Password comes up again.


1Password Version: 6.8.4
Extension Version: 4.6.12
OS Version: OS HIGH Sierra 10.13.2
Sync Type: iCloud
Referrer: forum-search:cannot change password on LOWEs credit card site

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @condondaniel: Thanks for reaching out. I’m sorry for the confusion! 1Password can't resolve issues with the websites themselves, but if you'll be more specific maybe I can suggest something. What's the browser version and URL you're using? Have you tried copying and pasting? It may be that the form doesn't like it when you do not enter the password yourself.

This discussion has been closed.