Yearly purchase and cancellation
Hello,
I have recently purchased the 1 year subscription and I was given 1 month free trial. During the trial I have added few items in my 1Password under categories that were not accessible on the free version. I have also moved all my items on the new vault called "Personal" and deleted my iCloud vault "Primary" since I thought I will be keeping my subscription.
Although I decided to cancel my free trail and after all not to pay for the 1 year and instead go back to the free version of the app.
I was wondering if a Primary vault will be created and and if my items will be moved to that vault so I can continue using the free app? I was also wondering what will happen with the items that I have created under the categories that are not accessible in the free version.
Please advise me.
Regards,
Seraphim
1Password Version: 7.0.4
Extension Version: Not using the extension
OS Version: iOS 11.2.1
Sync Type: Before upgrade iCloud now 1Pass Account
Comments
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You will need to create a new local vault while still logged into your subscription account and manually move the items back over.
Instructions for this process: https://support.1password.com/cs/migrate-standalone/Items in those other categories won't be available unless you then purchase the Pro features In App Purchase described here: https://support.1password.com/pro-features/
Rudy
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Hi Rudy,
Thank you for your reply.
I followed your instructions and everything seems to be fine. I really appreciate.
Regards,
Seraphim0 -
Excellent. On behalf of Rudy you’re most welcome. If we can be of further assistance, please don’t hesitate to contact us.
Ben
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