Just updated from Version 5 to 6 on a Mac. Goes to the login site but doesn't fill in userid or PW.

The above tells the story.


1Password Version: 6
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: DropBox
Referrer: forum-search: Just updated from Version 5 to 6 on a Mac. Goes to the login site but doesn't fill in userid or PW.

Comments

  • LarsLars Junior Member

    Team Member

    Welcome to the forum, @jaybit! If you're having trouble with a login, can you give me a bit more information? Does this happen with every login, or only one (or a few)? Have you restarted your Mac since upgrading from 5.x to 6.x? What is the specific version number of 1Password you're using right now? If you aren't sure, you can check by clicking the 1Password menu item > About. Thanks!

  • That did the trick, I restarted my computer and now it works.
    Thanks.

  • brentybrenty

    Team Member

    Excellent! Thanks for the update. On behalf of Lars, you are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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