Touch ID Option Missing in macOS

SingKevin
SingKevin
Community Member

I have been using it for some time and it has disappeared from my MacBook Pro in the last few days. Touch ID is otherwise working fine on my MacBook. Please help.


1Password Version: 6.8.5
Extension Version: 4.6.12
OS Version: macOS High Sierra 10.13.2
Sync Type: iCloud

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @SingKevin: Thanks for reaching out. I’m sorry for the trouble! If Touch ID is not being offered in 1Password, it's because we're either getting a "negative" response from macOS or none at all. If you open 1Password Preferences > Security, do you see an option for it there? It may help to disable Touch ID completely in System Preferences, restart your Mac, and then set it up again. Let m know what you find!

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