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I have a new phone and I can’t download all the information I had. I have no codes because they wher

Lynette
Lynette
Community Member

I want to talk to someone


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Referrer: forum-search:I have a new phone and I can’t download all the information I had. I have no codes because they wher

Comments

  • Hi @Lynette,

    Thanks for taking the time to write in. We’d be happy to help. Do you have a 1Password.com subscription membership, or were you using 1Password standalone (without 1Password.com service)?

    If you were using 1Password without 1Password.com service you’d need to set up syncing between the two devices (old and new) in order to transfer your information:

    Sync your 1Password data

    I hope that helps!

    Ben

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