What is a sign in address? I'm trying to get 1 password to work on my Android phone

htsuda
htsuda
Community Member

The first line in set up is "Sign-in address" What is this? I know my email address. And I have 1password on my Mac
I may be confused because i was told it is a family account.


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Comments

  • peri
    edited January 2018

    Hi @htsuda. If you have a Families account, the sign-in address would be the domain for that account. Something like https://peri.1password.com, for instance. Do you have the Emergency Kit for your 1Password account? If not, launch 1Password on Mac and select 1Password > Preferences > Accounts, and you'll see the account details there. Click Add devices to get a QR code you can scan instead of manually entering your info.

    Let me know if that helps!

  • htsuda
    htsuda
    Community Member

    Thank you. I used the family account name before the .1password.com and got in. However, no where did I see the account name refered to as a sign-in address or a domain. Wish I could have figured out add devices and QR codes.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @htsuda: It's in your Emergency Kit, which you're told to save when creating the account:

    But it's possible that you signed up for an individual account originally and only later converted it to a family plan. In that case, you would have been prompted to create a new domain for your sign in address at that time. I hope this helps. Be sure to let me know if you have any other questions! :)

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