Can't get the 1Password extension to work on Firefox for 1Password4.

I want to stick with the standalone version of 1Password and from what I understand, for Windows, that's 1Password 4.

When I installed it on my new Windows 10 machine I had already installed 1Password 6 and the browser extension by mistake. So after I installed 1Password 4 I uninstalled 1Password 6. At this point, the browser extension turned grey.

I tried uninstalling the extension and reinstalling it but it always is grey.

Why is my browser extension not working? Is there a different browser extension for 1Password 4? I'm going to try it on Chrome and see if I get better results since the only 1Password on my machine now is 1Password 4.

Ken


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • kgmusic
    kgmusic
    Community Member

    Chrome extension was able to install properly and work with 1Password 4. Any idea how to fix my Firefox extension?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @kgmusic: Thanks for reaching out. I’m sorry for the trouble! All of our desktop apps use the same browser extensions. Is Native Messaging enabled in 1Password Help > Advanced? Or do you have "security" software which may be interfering? Let me know! :)

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