New iPhone, new 1Passwords 7 app, old WLAN server list is blank

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ChadT
ChadT
Community Member
in iOS

Hey Team,
I've been successfully using 1password on my mac and iPhone, syncing with the WLAN option. Just got a new phone and did a 'fresh setup' (i.e., didn't restore my old phone, apps and settings to this new device). When tryna setup 1Password on this new device, I get the 'welcome to 1Password 7' screen with the cartoon figures up top and the 'Already using 1Password?' at the bottom. I chose WLAN server and it's just blank. Forever.

I've deleted and reinstalled, rebooted everything including the router, turned 'Run a WLAN' off and then on again... Nothing seems to help.

Please help!!
Thanks

1Password Version: OS 6.8.7 / iOS 7
Extension Version: Not Provided
OS Version: OS 10.11.4 / iOS 11.2
Sync Type: WLAN

Comments

  • Ben
    Ben
    Options

    Hi @ChadT,

    Sorry to hear about the trouble. That is pretty strange. Could you please try creating a new standalone vault on the iPhone using the same Master Password and then once established set up syncing via the WLAN server for it?

    Please let me know how that turns out.

    Ben

  • ChadT
    ChadT
    Community Member
    Options

    At first it failed, saying something like the sockets couldn't connect, but on the second try it went through and the next steps were all normal as expected.

    Thanks!

  • Ben
    Ben
    Options

    Thanks for the update. Glad to hear that worked out. :)

    Ben

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