TouchID
When I first got my iPad Pro, I set it up for TouchID and worked like a charm. Along the way it stopped working, and I would like to get it working again, but I cannot figure out how to do that from your various instruction bits. Please advise what I need to do. Thank you.
1Password Version: 6.8.7
Extension Version: Not Provided
OS Version: 11.2.6
Sync Type: ICloud
Referrer: forum-search:TouchID
Comments
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@NeilMike: Sure! You'll need to have Touch ID setup both in iOS itself and in 1Password:
Use Touch ID to unlock 1Password on your iPhone or iPad
I hope this helps. Be sure to let me know if you have any other questions! :)
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Thanks, Brenty. I thought it should be simple and the video makes it seem so. Sadly, the same screen on my iPad Pro does show "Touch ID" on the Security Settings as reflected in the video. I've looked for it elsewhere, but so far no luck in finding it. Can you suggest next steps for me? Thanks, again.
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Sorry, Brenty, I meant to include a screenshot for clear verification of my statement...
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Thanks, Ben, for your guidance. I think I'm ok now. Because I use TouchID every day for "normal" access to my iPad, I just assumed I had all the settings correct at that level. I did not, but now I do. Thanks, again.
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Glad to hear you were able to resolve the problem. If we can be of further assistance, please don’t hesitate to contact us.
Ben
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