i paid annual subscription in chinese apple store for ¥253 but my account is still frozen
1Password Version: iOS 7.0.5 ;mac 6.8.7 (687003) Mac App Stor
Extension Version: 4.6.12
OS Version: osx 10.13.3
Sync Type: iCloud
Welcome to the forum, @liuli199754! Sorry to hear your account is still frozen after subscribing. We don't discuss personal financial details of users' accounts on this public forum, for your privacy.
Please send your request via email addressed to [email protected].
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You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the email and ensure that this issue is dealt with quickly. Thanks!
@liuli199754: Thanks! I see that we've received your email, so we can continue the conversation there. We'll get back to you shortly!