So I changed my master password on 1password.com first then it would not sync to apps

So I changed my master password on 1password.com and then I signed out of the app on my mac with my account subscription and signed back in. I locked my app on my mac. I had to use the old password to unlock it. I also had to use the old password my iPhone and iPad. I tried to manually change the password on each but it said that the current password was invalid. What can I do?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Subscription
Referrer: forum-search:password

Comments

  • brentybrenty

    Team Member

    @Byucougars12: Thanks for reaching out. I’m sorry for the confusion! It sounds like you may have local (Primary) vaults setup still on one or more devices. Is that the case? If so, since this isn't at all part of your account, it will have whatever Master Password you originally set for it, even if you change your Master Password for the (completely separate) account. Does that help?

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