I can't apply the license I have so I can be added to a family plan.

enterprise143
enterprise143
Community Member
edited April 2018 in Families

So for weeks, I have been trying to figure out how to be added to my fathers 1Password family account. He sent me the license and when I click on "Apply your 1Password License" I get a window that says "You are Licensed". I thought that meant that I am added to his account but when I look at my account under preferences it says I am still in Trial mode. I could really use some help.


1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: Mac 10.13.3
Sync Type: Not Provided

ref: MMJ-41686-131

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