To protect your privacy: email us with billing or account questions instead of posting here.

Purchased 1Pass beta 7. today/stand alone - want to move to ver 7.0 Family Version? Help?

Options
Scottw50
Scottw50
Community Member

Bought 1Pass beta Ver 7 today, 9 Apr 2018. Would like to cancel and buy Family version - been with you folks since 2013. Great app! Is there any way to cancel stand alone and move to Family - wife uses 1Pass too!


1Password Version: 1Password 7 Version 7.0.BETA-6 (70000006) AgileBit
Extension Version: Not Provided
OS Version: MAC OS High Sierra 10.13.5 Beta (17F35e)
Sync Type: icloud
Referrer: forum-search:Purchased 1Password ver 7.0 beta - stand alone in error - want to move to ver 7.0 beta family ver

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @Scottw50: Sure thing! If you'd prefer a 1Password Families membership, just shoot us an email at sales@1password.com with your purchase details and we can help you get all setup. :)

  • Scottw50
    Scottw50
    Community Member
    Options

    Thanks, Brenty. I did that and they took care of it. Appreciate the reply. Have a great day!!

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited April 2018
    Options

    Excellent! Thanks for the update. You are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

    ref: NRM-32916-523

This discussion has been closed.