After upgrading to a family subscription, I downloaded the iOS app, but all the items shown are the default starter kit + welcome ones. Under Accounts, only the "family account" is shown. If I try to add my personal account by scanning the setup code, it tells me that account has already been added. Additionally, the "syncing" function is not shown in settings.
When I login via a browser, both the shared and personal vaults are listed, but my personal one only shows the default items mentioned above.
All my data is on my Windows application, which doesn't seem to be syncing elsewhere. I'm not sure if my employer's network security is blocking this, or if I can resolve this issue another way.
Thanks in advance for your help!
1Password Version: 6.8.534
Extension Version: 184.108.40.206
OS Version: 11.3
Sync Type: iCloud