Mac 1password app won't apply license when I click email link?

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damore
damore
Community Member

It just says "Trial Expired" and gives me "Buy Now" button even though I bought standalone license years ago and this method has worked on every other mac I have put the app on.


1Password Version: 6.8.8
_Extension Version:
Not Provided
OS Version: 10.12.6
Sync Type: Not Provided
Referrer: forum-search:license

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  • damore
    damore
    Community Member
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    Fixed by deleting app and then downloading it from agile bits website instead of through app store.

  • Lars
    Lars
    1Password Alumni
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    Welcome to the forum, @damore, and thanks for the update. That's excellent news! I’d like to be able to say I’m glad I helped you get things squared away, but since you appear to have solved the problem by yourself, I can’t hardly claim any credit for it. :-) However, around here, we’ve learned to call a win a win whether we had a hand in it or not. And indeed, you took the right steps -- your license key works only on our (AgileBits') version of 1Password for Mac, because the Mac App Store version is purchased through Apple and therefore tied to your Apple ID used for purchase.

    Anyway, congratulations! Keep an eye on things and please let us know if there's anything further we can do to assist you.

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