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I want to delete my account and start fresh

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Gra
Gra
Community Member
in Memberships

Hello. 20 days ago I signed up and installed the Android's app. I forgot the master password and cannot login. My vault hasn't got any important things. I want to delete and start fresh with the same email. How can I do that?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

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  • Ben
    Ben
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    Hi @Gra,

    We’d be happy to help you start over, but we’re not able to discuss any account details on this public forum. Please send us an email to sales@1password.com and we’ll get you squared away.

    Thanks!

    Ben

  • Gra
    Gra
    Community Member
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    OK, thanks. Can I talk in spanish there?

  • Ben
    Ben
    Options

    Most of our team speaks primarily English, so if you can speak English that would likely get you the quickest resolution. We do have a few Spanish speakers on the team though so if it would make things easier to communicate in Spanish that is possible.

    Thanks!

    Ben

This discussion has been closed.