I bought 1Password from the App Store on the iPhone. Why I cannot use it on MacBook Pro?

When I downloaded the app on my MacBook Pro it synced but it said that it is read only. Then I checked on the forum and followed the instructions by deleting the app and downloaded it again. This time I can open the application but nothing synced.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I bought 1Password from the App Store on the iPhone. Why I cannot use it on MacBook Pro?

Comments

  • BenBen AWS Team

    Team Member
    edited April 30

    Hi @xuerebmax

    Could you please forward us the receipt for your purchase to sales@1password.com? We’ll be happy to help with this situation, but it would be very helpful to know exactly what was purchased, as there are a few different options, some of which would include 1Password for Mac and some would not.

    When you email in please include your forum username (xuerebmax) and a link to this thread:

    https://discussions.agilebits.com/discussion/89437/

    Thanks!

    Ben

    ref: NAL-53535-993

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