trial to full version

I downloaded a trial version and then on 1/5/18 I made payments of 35.88 and 59.85 for a full version. My payments went into thin ail. I am still using the trial version with limited capabilities. How do I get the full version up and running? What exactly did I get for these two payments? Can I hold onto my data?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OS X10.10.5
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hi @mlmcmahan

    I’m sorry to hear about the trouble. As this is a public forum we can’t discuss details here, but if you can please email your receipts to [email protected] we’ll be happy to help. With your email please include a link to this thread:



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