Phone broken, app inaccessible, cant recover security key to log in online
lorenza98
Community Member
Hello,
My Iphone screen is broken, it doesnt respond to touch anymore so I cant go into 1password app to visualize my security key. I need it to log in 1password's website. I do remember my master password but I dont see how its possible to restore a security key without having to use my phone.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:ske
0
Comments
-
@lorenza98: If you truly never saved your Emergency Kit and have no other authorized devices where you can access your account, it sounds like your only option is to get the screen repaired so you can get back into your data. We don't have your account credentials and cannot give them to you. :(
0
This discussion has been closed.