1Password can't create a required support file

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calypso88
calypso88
Community Member
edited May 2018 in Mac

Hi, I am getting this error message everytime I open 1Password. I have checked the permissions and don't really know where to go from here. please see attached screenshot.

1Password Version: 6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rudy
    rudy
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    @calypso88,

    From the ls -ls ~/Library/Application\ Support/Mozilla:

    you aren't root, and the group of staff doesn't have write permissions to the NativeMessageHosts directory.

    Its pretty unlikely that you want anything in your home directory to be owned by root.

    Click on the Get Help button and it should take you to a page that shows you the command you'll need to run in order to repair the permissions there.

    Rudy

  • calypso88
    calypso88
    Community Member
    Options

    Thank you @rudy for getting back to me . This issue has been rectified by deleting the Native Folder as user was not using a Mozilla browser. :)

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    Ah, gotcha. Glad to hear you got it squared away. We're here if you need us. :)

This discussion has been closed.