How to change the name in license and FastSpring site

seeyou
seeyou
Community Member
edited April 2023 in 1Password 7 for Windows

How to change the name in license and FastSpring site?

I have buy a new license by click "buy a license" button in 1Passowrd 7, and they automatic used my name in Paypal account, but it's my friend's paypal account and there isn't a place to enter another email address to receive license.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni
    edited May 2018

    Hi @seeyou,

    Thank you for getting in touch! :+1:

    Please send us an email message to sales@1password.com and we will see what we can do for you in this situation.

    Include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. You should also receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that this issue is dealt with quickly. :)

    Cheers,
    Greg

  • seeyou
    seeyou
    Community Member

    JUN-59321-439

    @Greg

  • AGAlumB
    AGAlumB
    1Password Alumni

    @seeyou: Thanks! I see that we've received your email, so we can continue the conversation there. We'll get back to you shortly! :)

    ref: JUN-59321-439

This discussion has been closed.