How do I reset the key on Windows app? All I can do is enter a password.

I have an older computer that I stopped using, and have since reset my account (new key). I cannot find where/how to enter that new key into the 1PW app on the old computer. It will only allow me to enter a PW, which will always be incorrect, because the saved key is incorrect. I even uninstalled/re-installed the 1PW app, and it just brings me right back to the "enter PW" screen.

1Password Version: 7.0.558
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:reset key windows


  • bundtkatebundtkate

    Team Member

    @basingercpa: 1Password saves your settings when you uninstall to make reinstalling and updating easier. It's a great help most of the time, but a bit of trouble if you truly need to start from scratch. If you follow these instructions, that will reset the app for you allowing you to sign in fresh. :chuffed:

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