Browser connection Refused
I am using 1password on windows 10 but keep getting browser connection refused due to untrustre source. I sent the diagnostic report. Will someone let me know what the problem is as it is becoming very frustrating. I also use 1password on Mac and it works perfectly with no issue.
support ID is [#SBC-24442-852]
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Thanks for getting in touch. I'm sorry for the confusion there. The problem is that something in your system is preventing 1Password from connecting to the browser -- and, actually, to our update server as well. What "security" software are you using? There are a number that are known to do this.
ref: SBC-24442-852
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I am not using any security software. I use third party firewall which I had disabled but the problem still persisted. I had issue with the sound in my laptop so I sent it for the repair. Once I get it back I will again try to see if the same issue persist.
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Hi @albertaguy,
I sent an email reply to you yesterday. Please check your inbox and let us know if the issue remains once you get your computer back. Thanks! :+1:
Cheers,
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Alright guys. I got my laptop back from repair and they had to change the motherboard which meant I had to reinstall windows and reinstall 1password. Now I am able to connect with the browser extension. I am curios, I had disabled Rich icon and disabled auto updates but 1password still try to connect online. I am using standalone license. I am confused why it still need to connect 1password server when I do not see any valid reason to do so. Is that required to communicate with password mini? I use firewall to block unwanted outgoing connections.
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@albertaguy: You can't disable updates completely, only automatic installation. Watchtower also needs to connect to the server to get info to check your items against locally.
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