Has my data gone to your servers? I did not complete account registration
I'm disappointed never to have received any acknowledgement, nor a reply to an email I sent to support. I started the upgrade process to 7 on my iMac, but pulled the plug for the trial when it started to ask me to input a password. I just cancelled the installation. I now have no idea whether I have (admittedly, no money has changed hands!) a "dormant" account already, and my data has already gone to your servers, or whether I have effectively done nothing. I don't want my information on your servers. All my syncs across computers or devices is by WLAN.
Please tell me what the situation is. I have not given permission for you to have my data, and I trust you to tell me whether you did get it or not. I will be purchasing a license for 7 when I know where I am! Using 6.8.9 on an iMac running 10.13.5
1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: 10.13.5
Sync Type: WLAN
Comments
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The emails to support are answered in the order received. Since your query deals with account information, the staff refrain from discussion of it in the forums. For your safety and security.
Please make sure you sent in that support request from the email associated with your account. I know your kinda in a spot here with your particular issue. So if in doubt make sure it came from the one you started to setup the account with.
You should have received an auto reply from the ticket system, giving you a ticket number. Please post that ticket number here so the staff can connect the dots as they say. No need to submit any other information, simply the ticket number. They can reply to you, directly from the email.
If you did not get an auto reply please check any junk or spam folders.
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Thanks. Just opened that email!
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:+1: :)
Ben
ref: YVS-49172-976
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