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Subscription issues

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mwd1973
mwd1973
Community Member
in Memberships

I pay monthly fees, and yearly fees, and probably clicked some things to try an unfreeze accounts... can someone review my accounts and see why everything is still frozen?

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  • Ben
    Ben
    Options

    Hi @mwd1973

    We’d definitely like to get to the bottom of this for you. Unfortunately we’re unable to address these types of account-specific issues in this public forum. Please send us an email to sales@1password.com with the details. When you email in you’ll get an automated response from BitBot with a Support ID. Please post that ID here.

    Thanks!

    Ben

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